Shipping policy

Shipping Policy

Last updated: 12 November 2026

At FAIRFIND, we want your shopping experience to be simple and convenient. That's why we offer free standard shipping on every order across Pakistan, with no minimum purchase requirement.

Please read the following policy to understand how we process and deliver your orders.

1. Shipping Coverage

FAIRFIND currently serves customers within Pakistan.

Delivery is available to locations covered by our courier partners. Availability may vary depending on your city, area, and the product ordered.

We currently focus on products sourced and fulfilled within Pakistan.

2. Shipping Charges

Standard shipping is free on all orders.

  • No minimum order value is required.

  • No standard delivery fee will be added at checkout.

  • The product price displayed on our website is the price you pay, subject to any applicable payment arrangements or clearly disclosed charges.

3. Order Processing

Once you place an order, we begin processing it for fulfilment.

  • Orders are subject to confirmation and product availability.

  • Processing and dispatch times may vary depending on the product and fulfilment requirements.

  • We may contact you to confirm your order or verify your delivery details, particularly for Cash on Delivery orders.

  • Orders are not considered dispatched until they have been handed over to the courier.

Please make sure your phone number and delivery address are accurate when placing your order.

4. Estimated Delivery Time

Most orders are expected to arrive within 3–7 working days after dispatch.

Please note that this is an estimated timeframe, not a guaranteed delivery date. Actual delivery times may vary depending on:

  • Your delivery location and courier coverage.

  • Product availability and fulfilment requirements.

  • Courier operations and delivery conditions.

  • Public holidays, weather conditions, or other unexpected delays.

Some locations may require additional delivery time.

5. Order Tracking

Where tracking information is available, we will share the relevant tracking details or delivery updates with you.

You can use these details to follow your parcel through the courier service.

If you have not received tracking information or need assistance with an order, please contact us through our Contact Us page.

6. Multiple Items and Separate Deliveries

If your order contains multiple products, they may be fulfilled from different locations or fulfilment partners.

As a result:

  • Your products may arrive in separate parcels.

  • Different parcels may have different tracking details.

  • Items from the same order may arrive on different dates.

You do not need to place separate orders simply because your products are delivered separately.

7. Delivery Delays

Although we work to ensure timely delivery, delays can sometimes occur due to circumstances outside our control, including courier disruptions, severe weather, public holidays, operational issues, or other unforeseen events.

If your parcel appears to be delayed, please contact us. We will do our best to assist you and follow up on the delivery.

8. Incorrect Address or Failed Delivery

Customers are responsible for providing a complete and accurate delivery address and an active contact number.

If a delivery attempt fails because the address is incorrect, the recipient is unavailable, or the courier cannot reach the customer, the parcel may be delayed or returned to us.

If you experience a delivery issue, contact us as soon as possible so we can assist.

9. Damaged, Incorrect, or Missing Items

If your order arrives damaged, defective, incorrect, or incomplete, please contact us promptly after receiving it.

Please keep the product, packaging, shipping label, and any relevant evidence until we have reviewed your complaint.

For eligibility, reporting requirements, and available resolutions, please read our Returns & Refunds Policy.

10. Need Help?

If you have questions about shipping, delivery, or an existing order, our team is here to help.

Please visit our Contact Us page, and include your order number so we can assist you more efficiently.

You may also review our FAQs for answers to common questions.

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